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My active custom Domain hooked to Outlook.com suddenly stopped syncing email for all mailboxes because status changed to Pending DNS Configuration

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归档帖子,发布于 2013年11月1日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

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问题 提问于 2013年11月1日

I have been using this custom domain with domains.live.com hooked up to Hotmail/Outlook.com for many years.  My DNS registration runs through 2021.

Yesterday users in my domain started telling me that they were no longer receiving email.


When I checked in the admin center it said that the status for my domain had been changed to Pending DNS Configuration.  Any attempt to reconfigure it warns me that all of the mailboxes I currently have will be deleted and all user's email will be lost.


Has anyone else seen a similar issue?  How can I restore the domain so my users can receive email again without losing their existing mailboxes?

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