MY ACCOUNT WAS HACKED BUT MICROSOFT WONT LET ME RESET THE PASSWORD

Hey, today my facebook account was hacked- and then subsequently, so was my windows live account. When trying to recover my account (*** Email address is removed for privacy ***), it asks me to complete a form explaining all the cridentials I entered when I created the account. However, upon submitting this form it tells me that what I have provided is insufficient evidence that the account is mine. I really dont know what to do and without this email, LOTS OF MONEY WILL HAVE GONE DOWN THE DRAIN- PLEASE HELP ME ASAP!