Hotmail

My account has been compromised and filling online forms is not helping

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归档帖子,发布于 2013年11月9日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月9日

Hi,

 

I am getting rather frustrated as I have been filling online forms to verify my Hotmail account but keep receiving

We recently received a request to recover your Microsoft account *** Email address is removed for privacy ***. Unfortunately, we were unable to verify your ownership of this account using the information you provided. Microsoft takes the security and privacy of your personal information very seriously, and we are committed to protecting the personal information of customers. We have taken the additional step of blocking your account *** Email address is removed for privacy *** until we can verify you as the account owner. This will prevent any further use of the account, and protect you from any possible malicious activity.

Please submit a new account verification form.

Now apparently I have reached all the maximum attempts. I need my email to access my work related stuff and getting frustrated as there is nowhere to turn to as you do not have any helpline. Any chance to get in contact with me so I can provide you with my details and you can send me the verification link to my other alternative address please?

 

Thanks Hana

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