我要提问
Hotmail

My account has been blocked but the email address to which the code is to be sent does not belong to me. How do I fix this problem?

待回答 0 个回答

归档帖子，发布于 2012年6月12日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2012年6月12日
When I log in to my email, I get this message:

Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
When I go to continue, it says it will send a code to some email address I have never seen but it can't be changed. 

Sooo frustrated, I'm waiting for exam results that will only be communicated to me via email.

Please Help

H

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.

READ MY EMAIL !!!!!!!!!!!2013年9月17日 Whenever I receive an email from somebody’s mobile phone, my email contains 100’s of lines of “reference code” before the email shows up.2013年8月21日 My account has been blocked due to hacking.The "code" is sent to a defunct e-mail address.Need to get past this step,.Just set up new hotmail address. Pls help ASAP.2012年7月17日