For the past several months, we have endured a major problem. We use Windows Live Mail on Windows 7. Every time we log into our account, the inbox begins to receive multiple copies of messages we have already processed and deleted. Any unopened messages in the inbox are duplicated. Any other messages return as unread mail. We cannot keep up with deletions and now have close to 65,000 items in the inbox. We are totally overwhelmed but cannot find an understandable solution. We tried un-installing WLM and then re-installing but to no avail. Our ISP maintains the problem rests with WLM or with our PC settings. We have used web-mail as a temporary substitute, and this format does not present the same problem. However, it is far too slow for our purposes.
HELP please!
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