Movie maker makes no sound

I am about to kill my computer or commit suicide - I am trying to create a movie in movie maker - which is suppose to be simple - but the sound is not working. I have read advice and tried everything I have read - converted files to MWA (or whatever the suggested one was), did the codec, installed media info - checked volumes, etc. I find it absurd, that this doesn't work - and actually talking to someone about the issue is impossible - and I just want to vent - I spend good money on a computer and expect it to work - having a program from Microsoft actually work - is not asking too much - What the **** is going on? There are multiple complaints - why is this an issue? Can anyone suggest another program to use? That actually is an easy place to learn? Or do you have a solution that actually works?