Windows Live Mail

Missing Attachments

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归档帖子,发布于 2013年11月27日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月27日

Hi There.

 

I have been having an issue recently when sending out emails containing invoices (.pdf attachments) to our clients. They all use WIndows Live Mail as their default email client and have various accounts, although most are with BT Internet.

 

The issue we they have been having is that for some unknown reason, when we send out an email containing their invoice, it arrives in their inbox in Windows Live Mail without the attachment included. Yet, if they log into their same account via BT webmail - the attachment is there!

 

The email is sent out via outlook and most clients report no problems receiving the emails or attachments - except those using Windows Live Mail.

 

This has ben an on-going issue for sometime now and we really do need a solution.

 


Many thanks,

 

 

Scott.

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