Missing 9 years of Emails

待回答 0 个回答提问于 2013年9月10日

归档帖子，发布于 2013年9月10日。 产品：Hotmail（已停止开发）。其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题提问于 2013年9月10日

I have been paying for my hotmail plus account for approximately 8 years.

I have just discovered that i am missing emails for the last 9 years.

This seems to have happened after the switch to outlook although the

following message appears on this page http://windows.microsoft.com/en-us/hotmail/hotmail-help

"All Hotmail customers have been upgraded to Outlook.com.

Your email address and password have not changed. Also, your email,

contacts, files, calendar items, and settings are all still there."

Unfortunately they are not all still there and I was hoping you could assist me to help get them

back on my account.

Please let me know what I can do and if there is someone who can help me as I have tried to

find a contact number online and was transferred from person to person for over an hour.

I hope you can help me to retrieve all of these emails.

Best-

Stacy

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