问题 提问于 2013年8月24日
I'm trying to migrate from Outlook Express & Windows XP to Outlook on a new computer running Windows 8
I've set up a Microsoft a/c & an Outlook a/c using the 'old' computer & mastered copying my contacts & emails from Outlook Express to Outlook.
However, when I click the email tile under Windows 8 & try to register my Outlook a/c quoting my email address & password it returns the message:
"We couldn't find settings for <my email address>. Provide us with more information & we'll try connecting again"
The additional information requested is Domain & Username. I have no idea what a domain is & where I wd find what mine is & am not aware I have an Outlook username
I have managed to access my Outlook a/c under Windows 8 by going to outlook.com via Internet Explorer. However, when I send a test message it doesn't arrive in Outlook - presumably because my Outlook a/c isn't registered on the new computer
I've set up a Microsoft a/c & an Outlook a/c using the 'old' computer & mastered copying my contacts & emails from Outlook Express to Outlook.
However, when I click the email tile under Windows 8 & try to register my Outlook a/c quoting my email address & password it returns the message:
"We couldn't find settings for <my email address>. Provide us with more information & we'll try connecting again"
The additional information requested is Domain & Username. I have no idea what a domain is & where I wd find what mine is & am not aware I have an Outlook username
I have managed to access my Outlook a/c under Windows 8 by going to outlook.com via Internet Explorer. However, when I send a test message it doesn't arrive in Outlook - presumably because my Outlook a/c isn't registered on the new computer
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