Hotmail

Microsoft Support Not Supporting

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归档帖子,发布于 2013年7月23日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月23日
My Outlook accounts are blocked. I am unable to do the online verification because I have insufficient info. Texting or calling phone with verification code doesn't work as I think I've put in a landline number and I'm not even sure if I included national code. Now my main Outlook email account doesn't even recognise my password to let me try online verification again, although given that I've been unsuccessful umpteen times there seems little chance that I'd suddenly be successful.

Microsoft Support do not appear to be properly supporting people. I see a lot of similar blocking events with other folk around 18th July 2013. Microsoft have a big problem here, and they do not appear to be properly helping their customers to sort it.

This has got to be one of the most stressful things I have ever encountered. I don't need this stress. I have anti-virus and keep Windows up to date. This is not my fault. I could have important emails waiting - job interviews even. This is driving me to distraction.

I don't know how exactly I worded my security question, but the essence of it is correct - it surely just needs someone to manually check!

HELLLPPP!

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