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Windows Live Mail

Microsoft Family accounts – are they only for the US?

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归档帖子，发布于 2016年2月14日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2016年2月14日

Hi, I've created 2 children accounts with their own e-mail, etc.  However when I try to log in on my kids tablets with them, is asking to activate them with the parent account.  Once I log in with my account, it takes me to a page to load my US credit card information in order to confirm that I'm an adult... the problem is that I live in Canada and have not US card, my settings are correct and indicate my country as Canada. 

I've recreated the children accounts 3 times so far thinking I did something wrong, but now I'm certain that their country is set as Canada.   Does this mean that the family accounts don't work outside of the US?

Please advise, this is very frustrating.

Thank you,

Sonia

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