问题 提问于 2013年8月30日
Hello i am having a vary unusual experience with my Microsoft Account and my Xbox Live Gamer Tag. 2 days ago i changed my email address on my Gamer Tag. When i was changing it, it was giving me different messages of why it wouldn't change but eventually
i got it to change. In the past i was having difficulty changing my email so i just gave up. The issues i am experiencing are, I can not purchase any content. When i go to purchase content i can only make it to loading screen of the item i want to purchase
then i get a error message. I am also having an issue signing into Xbox.com.
I called XBL customer support and they tried looking me up in their system like they do to everyone els but they could not find my gamer tag only my email address's and histories of the emails. I can also not access my billing information through my xbox
it gives me a error message as well. When i changed Microsoft accounts it did not transfer my currency from one to the other like it said it was going to do. I NEED some help badly Microsoft and Xbox keep playing pass around with me and all i want to do is
download free content and have a secure account.
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