问题 提问于 2013年9月18日
Dear,
My girlfriend just bought a new laptop with Windows 8.
she tried to create a Microsoft account, but when clicking on the verification mail, it says that the link has expired and we should request a new activation link.
However, when trying to login, to the website - in order to resend the verification mail- the system says that the password is incorrect.
When performing a reset of password request, it tells us that the account does not exist.
When trying to create a new account, we get the message that this Microsoft account is already is use.
Can you please help as she is unable to finish the configuration of her computer.
Thank you in advance!
kind regards,
Jeremy
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