Hi,
I have forgotten my MS account password. So I tried to reset it, but I couldn't. I have created another account to use my Window 8. (This is the account I created. I cannot access the original account..)
However, whenever I try to install or change something, Window 8 asks for the original account password. I guess the original account which I forgot the password, it the main account that allows any changes.
When I try to reset the password on the webpage, it says my original account is incorrect.
I have checked multiple times if the email address is the same as what is shown in my Window 8 account.
However, I can't reset password because it keeps saying that the email account is incorrect.
Could you help me with this issue?
Thank you very much.
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