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microsoft account is locked

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归档帖子,发布于 2013年8月13日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

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问题 提问于 2013年8月13日
when I try to sign into my Microsoft account it has locked me out.  i wasn't able to verify normally but i was able  verify with the account recovery process.  no matter what i do it still gives me the same response.  I need help unlocking my account.

   I need to remove my security proofs from my account but i cant access my account because it is locked.  I believe this is because i did not comply within the 2 week period by updating or verifying my password and email combination.

   Since my account has been verified by the account recovery process and i reset my password 3 separate times i have still been locked out of my account.  Can someone please help me unlock my account so i can update my security proofs and continue using my account.

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