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Microsoft account emails still linked; billing information from my main account CC’d to secondary account

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归档帖子,发布于 2013年11月4日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月4日
A few years ago, I unlinked my two Microsoft accounts. The one I'm currently using to write this question is my primary account, while a secondary account was unlinked from it. Since then, Microsoft has obviously stopped offering linked accounts, but I'm still receiving personal information sent to my secondary account (it's CC'd on all my billing emails for Windows Phone and Windows Store app purchases, for instance, as well as Xbox Live renewals).

I have tried everything I can to unlink the accounts completely, but nothing has solved the issue. My emails are not forwarded, and there are no options in Outlook.com's settings or Microsoft Account management settings that will let me resolve the issue. I have called Microsoft and done live chatting, but every time I'm told it's not possible for the person on the other end of the conversation to resolve the issue.

I want my accounts unlinked completely. This is essentially my last option, and I was referred here by the live-chat support individual.

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