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Microsoft account blocked – Unable to use xbox live

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归档帖子,发布于 2013年10月12日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月12日
When setting up my xbox live account account i used the following email address *** Email address is removed for privacy *** but i no longer used that as my email account, so i was unaware that this account had been blocked until now. So recently i think xbox live updated their security (or it may be because my account got blocked) and i needed to sign in with my Microsoft account. I did that but got an error code: 8015D02E 
So now i am unable to use my xbox live profile that had £60 worth of membership left on it, around £60 worth of add-ons on my profile and im rather annoyed about it. 
The problem i have is, Microsoft, the clever people they are, when i go to verify my account the security code is sent to the account that is blocked (*** Email address is removed for privacy ***). Applause. So i am unable to verify it in that way, and their superb questionnaire i have to fill out i am unable to give enough information. Applause again. 
So i can't use my xbox live that i have payed for, and can unblock my account that was probably blocked by the magnificent automatic spam filters. 

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