问题 提问于 2013年9月17日
I have been trying to retrieve a email address that was lost when I removed an alias on my work PC (as I got a work email address).
After over a month and 4 separate reference numbers I have nothing and they have stopped replying to my emails.
The main issue seems to be that they post a solution and give me a link to view it, but every time, no matter what email I use to log the issue/ which email it is referring to... It comes up with "EMAIL is not allowed to view this incident".
They have asked me to scan my driving license to prove who I am, but the information on my driving license is WAAAAY more recent than the info I used to sign up for the email 10 years ago!
Anyone got any ideas?
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