问题 提问于 2013年1月19日
I have been trying to access my hotmail accounts from my mail pro app on my ipod touch 3rd generation. It stopped working about 2 days ago in the evening (EST) on January 17th.
My ipod touch 3rd gen under settings and about and under version says 4.3.3. (8J2)
However, another family member has an iphone 4S (not sure of version) and they can't access their hotmail account with the mail pro app either.
Can access hotmail on a laptop though.
Just loved the mail pro app (until it stopped working) because it synced fast and was very easy to check and re-check email accounts on ipod touch.
Tried emailing mail pro, however, just got a generic response saying they will look at my suggestions for their next improvement.
Doesn't seem to be any way to contact mail pro for troubleshooting.
I am not the only one with this problem. There seems to be a couple of complaints on the Fix Ya website on the exact same timeline as mine (yesterday and the day before).
When I click on an email account it looks like it is going to access an account that I clicked on but then it just flashes "no response from hotmail ...... retrying. But then it just keep flashing that for a long time. I have tried keeping it on that screen for minutes. But it never connects. The only way to get out of that screen is to hard-boot my ipod touch.
I use my ipod touch on WI-FI, however, the family member above with the Iphone 4S has tried using the mail pro app on WI-FI and on 3G with the same results I am getting.
My ipod touch 3rd gen under settings and about and under version says 4.3.3. (8J2)
However, another family member has an iphone 4S (not sure of version) and they can't access their hotmail account with the mail pro app either.
Can access hotmail on a laptop though.
Just loved the mail pro app (until it stopped working) because it synced fast and was very easy to check and re-check email accounts on ipod touch.
Tried emailing mail pro, however, just got a generic response saying they will look at my suggestions for their next improvement.
Doesn't seem to be any way to contact mail pro for troubleshooting.
I am not the only one with this problem. There seems to be a couple of complaints on the Fix Ya website on the exact same timeline as mine (yesterday and the day before).
When I click on an email account it looks like it is going to access an account that I clicked on but then it just flashes "no response from hotmail ...... retrying. But then it just keep flashing that for a long time. I have tried keeping it on that screen for minutes. But it never connects. The only way to get out of that screen is to hard-boot my ipod touch.
I use my ipod touch on WI-FI, however, the family member above with the Iphone 4S has tried using the mail pro app on WI-FI and on 3G with the same results I am getting.
撰写回答