问题 提问于 2013年5月1日
I have a user (OS X 10.6.8 with Lync 14.0.4) who was previously using Lync without problems. She noted that it took a long time for the app to close when you quit it (which is true for all of us, but it eventually does quit if you give it enough time).
But she grew impatient and did a force quit while it was closing. Now when she launches it, the Lync menu bar appears but then it stops responding. No windows open. In Activity Monitor, the Lync app says "Application Not Responding".
I tried:
- rebooting
- repairing permissions
- clearing caches
- removing the Lync-related certs in the keychain
- uninstalling/reinstalling Lync
all to no avail. It is worth noting that if I log in using my own AD account, Lync will run normally. So the problem is in her user profile...somewhere.
Has anyone run into this? And more importantly, if you did, did you ever find a solution?
Bob Reed
AARP
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