Outlook for Mac

Lost personal mail maps archive, contacts and mailaccounts after installing update outlook for mac 2011, version 14.5.0

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较早的帖子,发布于 2015年6月6日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2015年6月6日

Help!!

My mailarchive is gone and resetting it from time machine backup does not work...

I have been struggling for almost a month now to get my mail history back...

This is what happened:

On mai 12th, Microsoft updater suggested i should install version the new version of office 2011 for mac (turned out to be version 14.5.0).

As i did accept the update (which I most highly regret now...), after installing 14.5.0, all my local mail (personal mail archive maps), my contacts and mailaccounts were gone.

The microsoft identities folder is not empty, but is about 188kb size in stead of more then 2GB in on my most recent time machine backup

It seemed to me as Office has been reset to the situation when first installed office/outlook.

I have a i-mac installed with OSX yosemite 10.10.2.

Since the update i followed the problems of the update on several community's.

  • There was the problem that outlook showed a now window at opening. that did not happen to me.
  • I installed the update 14.5.1, it reacted exactly the same as 14.5.0, and the problem was that still my email was gone,
  • So I reset the Documents/Microsoft User Data map from my time machine. no result...stil no mail archive nor contacts or mail-accounts...
  • I did the same with version outlook mac 2011, 14.5.0
  • the same with the version the Documents/Microsoft User Data - maildata corresponded to outlook 2011 mac version 14.4.7
  • still did not work...

Nothing seems to work...

As a result I do not see any other way to recover my outlook data from my time machine...

Please can you give me any other suggestions?

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