问题 提问于 2013年8月3日
Hi,
Since the linking of account has ended I've been unable to sign in to one of my linked accounts since I've forgotten the password as I've been so used to being able to access it from signing into just one account.
However the email address which it lists as the destination for a password reset link isn't one that belongs to me and I haven't received a word since I've submitted an online form requesting the recovery of my account.
More importantly, the categories which are listed in the form are all things I cannot answer - the account I want to get back into is for entertainment/personal emails such as subscriptions to blog updates, online shopping catalogues and for receiving notifications from Facebook, Tumblr etc.
I don't send any emails from it nor do I purchase anything with my Microsoft account so I cannot fill in details such as my "last sent to email addresses" or topics or my billing address.
I would appreciate it if anybody could offer me any routes I could take to recovering my password and account? I can offer the details of the emails that I do receive and I hope mods/admins can take into account that my current email and the other were both previously linked.
Many thanks.
Since the linking of account has ended I've been unable to sign in to one of my linked accounts since I've forgotten the password as I've been so used to being able to access it from signing into just one account.
However the email address which it lists as the destination for a password reset link isn't one that belongs to me and I haven't received a word since I've submitted an online form requesting the recovery of my account.
More importantly, the categories which are listed in the form are all things I cannot answer - the account I want to get back into is for entertainment/personal emails such as subscriptions to blog updates, online shopping catalogues and for receiving notifications from Facebook, Tumblr etc.
I don't send any emails from it nor do I purchase anything with my Microsoft account so I cannot fill in details such as my "last sent to email addresses" or topics or my billing address.
I would appreciate it if anybody could offer me any routes I could take to recovering my password and account? I can offer the details of the emails that I do receive and I hope mods/admins can take into account that my current email and the other were both previously linked.
Many thanks.
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