问题 提问于 2013年8月8日
Hello,
I have lost many very important emails since the transition from hotmail to outlook. I would really appreciate it if you could help me recover lost emails. I have already tried to recover emails using the option in the deleted folder. I found that many
were facing this problem and were asked to answer the following questions.
- When was the account renamed? (Estimated Date and Time) 08/08/2013 10:40 am
- Did the data loss occur right after renaming or was the data still there for a brief time? Occurred before renaming the account a few times. No email prior to July 14 appear. The same thing happened when I switched from hotmail to outlook.
- Did you have issues logging in before noticing data loss – did you have to reset his/her password? No
- Did you click on any link before the issue occurred? No
- Did you try to close/deactivate the account before the issue occurred? No
- Did you have issues logging in before or after renaming your account? Before
- When was the last time you logged into your account? I log in almost every single day. Although, the problem might have occurred earlier than I noticed.
Looking forward for your assistance,
Thank You
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