Hotmail

Lost All Emails after renaming an account

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归档帖子,发布于 2013年8月29日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月29日
I lost all my old emails after adding an email account alias and changing the primary alias.
Here are the exact steps I did:
1) My previous active account was *** Email address is removed for privacy ***
I signed into the outlook.com using this email and was able to view my old emails
2) I created a new email Alias *** Email address is removed for privacy ***
3) On the account settings *** Email address is removed for privacy *** was listed as primary with the new alias
4) On the account settings I changed the primary alias to *** Email address is removed for privacy *** 
5) Signed out and resigned in using the new alias account i.e. *** Email address is removed for privacy ***
At this point my inbox was empty
6) Signed out and resigned in using the old email i.e. *** Email address is removed for privacy ***
At this point my inbox was still empty
7) I updated the Account settings to revert to the old setup i.e. make *** Email address is removed for privacy *** the primary email/alias and *** Email address is removed for privacy *** as the alias

Can you help me recover my old emails with *** Email address is removed for privacy *** as the primary alias

Thanks

Kedar

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