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Lost 20GB additional skydrive storage when upgrading to paid Office 365 University subscription

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归档帖子，发布于 2013年11月6日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年11月6日
I was using a trial version of office 365 (US version) which gave me 20GB extra skydrive storage, I then upgraded to Office 365 university subscription (through amazon UK). This is all through the same microsoft account. The office is working fine, but for some reason I have lost the extra 20GB of storage, and now I only have 7GB and can no longer upload anything. 

Spoke to tech support online for a while and they can't work out why this is happening, suggested I post on here to see if anyone has any ideas

Thanks for any help!!

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M.I.C.R.O.S.O.F.T 365 Support Number +1844+750+6263 Microsoft 365 Support @@@ Microsoft 365 Support number2018年2月1日 20GB space from Office 365 subscription not added to SkyDrive2013年10月4日 Purchased a Office 365 subscription but the SkyDrive is not updated with additional 20GB space2013年10月18日