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Locked out of my email account

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较早的帖子,发布于 2017年3月26日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2017年3月26日

I have recently attempted to log into an old business email account I haven't used in approximately 12 months, and have now been locked out. 

I have attempted to utilise the account recover form; and as I didn't use a credit card and have Xbox set up while using this email it keep rejecting my attempts as there is not enough info. As a result I have resorted to this forum, as I desperately need to reset other accounts linked to this email account.

Is the any way to get around the automated system and speak to a human to provide proof of identity ? 

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