Hotmail

Locked out of my account….

待回答 0 个回答

归档帖子,发布于 2013年9月27日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月27日

I inadvertently changed my year of birth on my hotmail account to 2013, and now I am locked out and unable to access my account without a parental log in.  It does not give me the option to return to my DOB drop down box, and when I sign in with another “parent” email, it prompts me to enter a credit card number to verify my age (>18).  I have contacted the chat support and filled out the age verification form, but it was, apparently, for the subscription version of hotmail.  I acknowledge that I am technologically illiterate, and the forum is much more advanced that my ability, however, as I am not, in fact, a nine month old infant attempting to operate an email account, I would like to be able to access my own hotmail account.  As previously stated, I am behind the curve when it comes to technology, and specifically, computers.  Please type slowly and with very “dumbed-down” terminology.  Please and Thanks!

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.