问题 提问于 2013年9月7日
I was updating my profile and accidentally changed my birth year to 2013. I was immediately kicked out of my Hotmail account and have not been able to log in since last week. I faxed the supposedly necessary information to 425.936.7329 on Thursday and
Friday and still haven't heard anything back. When I attempt to log in it does not give me the option to type in a credit card to verify my identity. I have a case number, but when I call the support phone numbers I am simply told there is nothing they can
do to help me. Please assist me with fixing the situation. So far I have received the worst customer service of my life and this issue needs to be resolved ASAP. Thank you.
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