Windows Live Mail

Locked out of a mail account, self-help, mails and support ticket gives little help.

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归档帖子,发布于 2013年10月30日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月30日
I've got a mail account that I have connected to things like guild wars 2, etsy, ebay, facebook, twitter and so on. This mail I can't get into again. Now, I've tried all the self-help options where I send in details about passwords I have used for that account, the answer to secret question, name, birth date, address and so on. Now, they also asked for mails I've sent TO, sadly, I do not use this mail to send with, it's more of a place to collect info-mails I get. I don't have a phone connected to this account either, so that option was kinda out of the question. The mail said to be connected (security mail or whatever you wanna call it) is not familiar to me, quite likely an old mail from FAR back, as I've switched mail accounts before, due to spam issues and such.

Fast forward a bit, I was told to send a support ticked, where info asked was simply what mail I had issues with, what mail they could contact me on, and of course details about the issue. A few hours later I get a mail in my, call it secondary mail, where I was given a link. Once I opened it, it said: "[SECONDARY MAIL] has not permission to show this event." I sent a new ticket about this issue as well, and irony goes to the fact the link from that ticket had the same issue. Glorious...

I've tried to open the link in several ways, such as different browsers, computers and so on. Also logged completely out of any signed in account to see if that would help. Nope... Also tried copy/paste the link into the browsers, but that was pretty much wasted time.

I gave a call to my local microsoft base here in Norway. I was told that it should simply ask for help here, because (hopefully) you can point me in the correct direction from here on out.

So please, any idea, I will give anything a shot, as long as I can get my access back on that account.

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