Hello everybody ! this is the last change to get my email account back. I have tried so many ways to get into my Hotmail account *removed for privacy* unfortunately one day Microsoft locked out my account under "security purposes" but to be honest Microsoft is getting me more problems and a big headache than the hacker. I have tried to reset my password. When I do it it appears that I have tried so many times even when I only tried once. Also I answered the questions on the questioner such as my name, date of birth, security question that to be honest I don't remember because I opened this email account 9 or 10 years ago. We are a military family and we've moved so many time from countries, even when I got married I changed my name, so I don't know what name I put on that account. I hope you guys could understand my situation. I've tried everything even I talked to Microsoft support by phone but they couldn't do anything. This is the last case number provided: L3 1218771212 and 102964996. If Microsoft wants to make sure that I am the owner of this account they can make some questions such as my contact names or emails even something that I remember. Also when Microsoft asks me to remember about my old email address (Yahoo) to send me a code. I noticed that that account has been deactivated because I rarely used. So my question is.... Is there any way to recover my Hotmail account back???? this account is very important for me and it is so frustrating that been in Japan and calling to this company they couldn't do anything to help me. I hope you do.
Thank you and have a nice day!
Diana
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