Hotmail

Locked out from Outlook account

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归档帖子,发布于 2013年10月23日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月23日
Hello

I am having a problem with my Outlook account. It said someone had hacked my account and my password was wrong/changed. I have tried the password reset options but I hadn't registered my mobile phone number, the secondary email address I also no longer have access too.  I have filled out the password recovery form with all the information I have - recently sent emails, email folders I created, email addresses of people I email, and all my personal information, but still the automatic response I get from Microsoft is "not enough information provided"

Can anyone help, is there anything more that can be done? 

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