My elderly mother crashed her e-mail somehow. She has Comcast as a provider, and there is Live Mail icon on her desktop, which she would click and her mail would come up. Anything beyond clicking the icon is too complicated for her (i.e. going into Comcast online and signing in, which does indeed work bypassing Live Mail). So I have to get the Mail to work from the desktop icon.
After this crash you click the icon and the Mail comes up and there is nothing in any of the folders, and all folders (inbox, sent, etc) There is a thin black bar at the top of the page and below is a message "Unable to display folder".
Does anyone know what I may do to fix this. I tried uninstalling Live Mail and re-installing but when I did that it restored to her old e-mail and I get the same error message.
Thanks for any help
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