I did the below as suggested by another forum dated Dec. 1, 2012.
1. Restart the computer. (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)
2. Click Start, type CMD but do not press enter.
3. You will see cmd.exe in the search results, right click on it and select Run as Administrator - type your admin password if asked, and if UAC pops up asking premission, allow it.
4. You should now see the command prompt, with the following displayed:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:Windowssystem32>
5. Copy the following (Ctrl+C).
esentutl.exe -d "%userprofile%AppDataLocalMicrosoftWindows Live MailMail.MSMessageStore"
Note: the "" are necessary.
6. Right click in the command prompt Window, and select Paste, so you now see the following:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:Windowssystem32>esentutl.exe -d "%userprofile%AppDataLocalMicrosoftWindows Live MailMail.MSMessageStore"
7. Press enter. esentutl will now defragment the Live Mail database file.
8. Once done, you can close the command prompt, and restart the PC again.
I have completed the steps above but WLM will not launch now. The error message is "
Windows Live Mail could not be started. The application was unable to open the Windows Live Mail message store. Your Windows Live Mail mailbox data is currently being used by another program, such as a virus scanner. Close the program or wait for it to complete its operation, then open Windows Live Mail again. (0x800C0155.2)".
Can anyone help me? I can't even get in to Live Mail now at all.
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