Windows Live Mail

live e-mail account locked

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归档帖子,发布于 2014年4月20日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年4月20日

My computer prompted me to update my Windows essentials 2012. I did that.

After, I tried to log into Live mail. The program asked me for my password. I entered my old password, however it was not recognised.

I clicked on password forgotten and was taken into the process of getting a new password from Microsoft.

The new password did not work and my live mail was locked.

I am trying to get into my old account by setting a new account with a new e-mail.

What is wrong with the update?

Thanks

Eliska

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