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Live.co.uk account hacked, Recovery Request still not answered 5 days later

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归档帖子,发布于 2013年8月18日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月18日
Hi,

I am trying to recover my live.co.uk account, after it was hacked into (AGAIN).

The alternative email registered to my account was also a live account, and was also hacked into!!  So I filled in the questionnaire to get a recovery link sent to me.  It said it would take up to 24 hours to hear anything... I still have not had a reply and it's been 5 days!!

My case number is:  (remove for PII)

Can someone please check why this is so that I can get my account activate again.  

Thanks
Kayla

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