it wont let me deactivate my account?

ive been trying for alomost a month to delete this stupid account and everytime the exact same **** message comes up 'We can't show you that page Our server is having a problem. We're working to fix it as soon as we can, so try again in a few minutes' and i am extremely frustrated. my boyfriend some how magically got to deactivate his but it never works for me? how do i get around this, ive been trying for an hour and the last time i tried to get rid of this stupid email account the exact same message popped up on my phone. this time i am on a laptop, can u please help me im getting extremely frustrated,