Windows Live Mail

“It looks like someone else is using your account” Verification process not working

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归档帖子,发布于 2014年8月14日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年8月14日

Don't have access to the secondary email address so can't recover the account that way. Have also tried to use the questionnaire at https://account.live.com/acsr without success, it just comes back straight away with an email saying not enough information was provided.

I have provided it with 3 recent email addresses and 4 recent email subjects which seems like it should be enough, yet it doesn't work.

What can I do to regain access to my account as it contains important emails that I must recover?

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