问题 提问于 2013年9月24日
Hello: I have one about 15 years old hotmail account that got blocked by microsoft recently for suspicious access. hotmail login page ended up having me submitting a form with multiple questions regarding:
- my account profile: But the problem is I don't even recall what I put in for those fields when i created the account years ago
- the form also asked for recent subject lines for four sent emails. I got the exact subject lines from my friends and provided CORRECTLY
then I got an automated reply with an issue number saying Microsoft reviewing it further. then they denied it and asked to resubmit the form. I tried it multiple times but unfortunately do not have any other "authentic" proof except sent email subjects which seems not enough for unblocking.
I am totally at a loss here, I really need to regain back my access since that account has just too many important emails. Would be a life saver if I could touch base with someone in Microsoft office and prove I am the original user.
Please help me. thanks very much - MS
- my account profile: But the problem is I don't even recall what I put in for those fields when i created the account years ago
- the form also asked for recent subject lines for four sent emails. I got the exact subject lines from my friends and provided CORRECTLY
then I got an automated reply with an issue number saying Microsoft reviewing it further. then they denied it and asked to resubmit the form. I tried it multiple times but unfortunately do not have any other "authentic" proof except sent email subjects which seems not enough for unblocking.
I am totally at a loss here, I really need to regain back my access since that account has just too many important emails. Would be a life saver if I could touch base with someone in Microsoft office and prove I am the original user.
Please help me. thanks very much - MS
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