Hotmail

Impossible to recover blocked account

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归档帖子,发布于 2013年10月17日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月17日
Hi,

I can't recover my hotmail account. First didn't remember my password so they blocked it.

I have submitted now 3 forms and the last one says...
We recently received a request to recover your Microsoft account. Unfortunately, we were unable to verify your ownership of this account using the information you provided.

I am desperate... 
I created this email account more than 10 years ago and not sure which information I gave and in between I changed 3 countries. I might even have given back then a fake birth date.

Could you please help me to recover my account I can give you as many proofs as you want even read you the last emails I can see on my iphone?
I am waiting for important emails and this is my main email address for people to contact me.

I contacted the Microsoft technical team and they said to me they can 't help, I should keep submitting form.
Do you know an email address that I can send my request? When I reply to the email Microsoft sent me it bounces back saying 

Delivery has failed to these recipients or groups:

*** Email address is removed for privacy ***


Thanks heaps in advance for helping me and unblock my account.

Cheers,

Belle

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