问题 提问于 2013年8月14日
Hi,
I am a new Windows 8 user. I downloaded Windows Live Essentials and installed Windows Live Mail 2012 to my PC. I also exported my Windows Live messages and contacts from my laptop which has Windows 7 installed.
I had no problem importing the Windows Live contacts to the newly installed program. However I am having a problem importing the messages. When I try to import them from the three different folders they are in -- one for drafts, one for sent, and one
for old inbox, I get an error message that states the following: "No messages can be found in this folder or another application is running that has the required folders open."
This is despite the fact that the folders are filled with Windows Live 2011 messages and there is no other application running that is using the folders -- not even Windows Explorer.
I am hoping someone will see the message and give me some advice regarding how to deal with this. Amazingly, when my husband bought a new Windows 8 laptop a couple of months ago, I had not problem importing his mail from Vista's Windows Mail program.
Anita
撰写回答