Hotmail

I’m not able to work with attachments in Outlook.com

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归档帖子,发布于 2013年9月21日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月21日

I am willing to grant permission to access my account, please open a private messaging area for me.

 

I have tried everything in all Threads Related to Topic: I'm not able to work with attachments in Outlook.com.  All of the solutions you suggested do not work for me.  I'm still not able to attach a file to an email.  Once I goto Open the file I'm attaching, I get the message "Internet Explorer has stopped Working" and must close.

I have been reading everything in all the community for months.  Information you needed:

Email Address: *** Email address is removed for privacy ***

Operating System: Windows 7 with SP1

Browser: Internet Explorer 10

Microsoft Silverlight version 5.1.2 or latest version

I am using a Personal Computer

I had Hotmail, but it was upgraded to Outlook.com in 2013

No, I did not make any changes myself to cause this problem.

Things I tried: 

Problem started when upgraded to Outlook.com

I had Internet Explorer 9, but tried upgrading to IE10 & still didn't work

Reset Internet Explorer Settings

Checked for Windows Updates & Updated

Deleted cookies, caches & temporary files

Uninstalled Silverlight

When that didn't work - Reinstalled Silverlight

Logged out of all Microsoft & logged back in

Used In-Private Browsing

In between all of this, I restarted my PC, but STILL IT DOES NOT WORK!

 

 

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