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Hotmail

I was sent a verification code for my blocked hotmail account but do not know where to use it? And when I submitted a form several times I was never asked my security question? HELP

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归档帖子，发布于 2013年9月17日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月17日
My hotmail account has been blocked for seven days. I have phoned, posted submitted the form five times, still no access just directed to more forms.
The form does not ask my security question and says the information provided is not adequate but I have checked email addresses with family and friends. I think it may be because I had to change my alternative email address, I set up this account about ten years ago and I cant remember it.
It seems that because this is a free account there is no personal support it is all automated.

I don't know what to do, this is my work, I've lost it all.

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