I have two questions. Are the Call Support Schedule times in my local times, PST, EST, or what? Need help with Outlook

I scheduled a call for 8:00 am for support to call me. However, it does not indicate in what time locale it is scheduled. Does it automatically know my location or does it use PST, CST, or EST? I am in HST. ( I had to schedule it 4 days from now as no sooner times were available) My question for support is: Can you help me straighten out Outlook email folders. I have had to restore Outlook folders several times so I have 3 Outboxes, 3 Delete folders, 3 Junk, several inbox named folders for specific email storage, etc. I only want one of each folder. How do i integrate each one into one folder