Hotmail

I have two email addresses with the same name!!! My original exists, the newer one is blocked!!! All very strange and distressing.

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归档帖子,发布于 2013年7月24日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月24日

When Skype was being integrated with Outlook I recieved an email request to do so.

After I completed the link I was unable to access my Hotmail/Outlook account inbox.

I continued to reset my password as advised but I was notified that my email address did not exist!!

Shocked I immediately re-created my email using my original email address and I was able to do so.

When I tried to sign in, I found the inbox blocked.

I checked the Skydrive which should have contained pictures and files. It was empty.

Later I remembered I had linked my families hotmail accounts with linked account feature and I found my email in the list.

I was able to access my original email inbox and also my Skydrive contents were there too.

I immediately set up email forwarding to my secondary email.

Recently I recieved an email explaining that the linked account feature was to be dis-continued.

I had already raised an issue with Microsoft Customer Support without success.

I raised the issue again. Unfortunately I am still waiting for the technical team to respond.

Since the linked account feature has gone I cannot access my email.

I try to sign in via various sign in pages without success.

I have screenshots to prove my circumstances.

Basically I have a problem which should not have been allowed to happen.

My email address showed to be non-exixtant, the email did exist but I was able to re-create the email using the same address. The only way I can recieve my emails is via forwarding; which I set up when I initially gained access via the linked account feature.

I am desperate for a solution to my predicament.

I feel like my plight is being ignored.

 

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