Hotmail

I have lost access to my hotmail account.

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归档帖子,发布于 2012年10月30日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年10月30日

When I enter my email address I receive the mReset your password

To reset your password, enter your Microsoft account and the characters in the picture below.

The Microsoft account is incorrect. Please try again.

Example: *** Email address is removed for privacy ***

Enter the characters you see
New | Audio

 

Message that the account does not exist concerns me.  I have a great deal of information stored here that I would like access to.  Please help!.

I have tried to contact msn & hotmail a number of times over the last month - have done everything step by step - but this is not giving me the correct information to access my account.  I can not even get may email account recognized as existing.

Please help.

 

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