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I have a Sympatico account (aka Outlook.com) that does not stay connected.

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归档帖子,发布于 2013年8月15日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

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问题 提问于 2013年8月15日
I have a Blackberry Q10 and I have the following problem on a repeated basis.  I continually have to go into the Account Settings of my Blackberry Q10 to re-enter my Sympatico/Outlook.com password.

It used to happen quite frequently when I had the Wi-Fi turned on.  Turned off Wi-Fi and now it happens a minimum of once every other day, though never at the same time.

Thus I never know when it I am connected and receiving emails unless I check the Q10 and see the notice that my Sympatico/Outlook.com email account is not responding.  To which I then go into the Account Settings of the Q10 and re-enter my Sympatico/Outlook.com password.

This is getting very frustrating as we also have an iPhone in the house that is also connected to an additional Sympatico/Outlook.com email address and this problem does not occur.

Any assistance will be appreciated.

NormZ61

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