I got an inadequate answer to a question but only was able to vote that it was helpful. How do I vote that it wasn’t and where do I go to get an adequate answer?

I asked about ungrouping e-mails by conversation, which microsoft apparently automatically did to my hotmail when they forced me to upgrade to Internet Explorer 8:

Your question on Microsoft Community has received a reply:

My saved emails are chained together if they are forwarded or replies. How do I unchain them?

Hi,

It is possible that your Conversation threading feature is enable. Please be informed that in Conversation Threading, it’s easier to find the email you’re looking for by customizing your Hotmail inbox view. Just group together messages based on conversation, date, subject, and size.

When you sort by conversation, you can find multiple messages from different people on the same subject. That way you can view them all together and not miss an important response. 

If you want to disable this feature, please refer to the steps below.

1. Login to your Hotmail Inbox.
2. Click Gear Icon - More mail settings
3. Under Reading email, choose Group by conversation and pre-loaded messages
4. Under Conversation settings, Click button beside Show messages individually to disable conversation setting.
5. Click Save.

To know more about conversation threading, please refer to this solution article.

Thanks!

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