I can’t sign into my hotmail account!!!! Can someone help? I have a train to catch and cannot download the booking reference number!!!

Help needed urgently. I have been trying to access my hotmail account for the last 20 minutes and it doesn't let me in!!!! I have tried with two different browsers and on my mobile phone (that has windows 8) all are denying me access. What the **** is going on. I need to access the reference number of my train ticket. Can you please do something NOW?

Please help. Don't ask me to refresh the browser, I've now tried from many computers and mobile phones. Please do not re-direct me to other posts. I need real help. The new train ticket will cost me £80. Please help! I am at work and cannot spend hours reading somebody else's posts to see if they fit my case. Please respond!