问题 提问于 2013年10月31日
I cant remember the password for my parent account, i am now 18 years of age and i actually don't need the parent account however there are new terms of use and i cannot accept them as i do not know the password.
I made a phone call to xbox support who told me to use the login live web page and told me to click on cannot access account for the parent account.
Through here i filled out a form so that they could email me a new password for the parent account.
I was emailed back with an error saying that i hadn't filled in a sufficient amount of data, i tried to fill out the form again yet still no luck.
The parent account email is *** Email address is removed for privacy ***
It is an old account and hasn't been used in a while, until today.
*update*
I found the reset password link in my spam folder
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