问题 提问于 2013年7月24日
I cannot close my Microsoft (Sympatico) account. No matter what I do, I get the following error messages:
- You need to cancel any paid services or Microsoft Points account associated with your Microsoft account.
- You need to deactivate your Hotmail account. Once you've done that, your Microsoft account will be closed automatically after a period of inactivity.
To my knowledge, I DON'T have any paid services or accounts associated with this email address, and I DON'T have a Hotmail account.
I've already posted on another thread and was told the following:
"I have checked the account that you have provided and you don't have any existing mobile subscription. I suggest that you submit another thread on this forum page for further assistance."
Start another thread? REALLY??!!
I've been left with no other option than to start again from scratch. PLEASE HELP. I want this account gone! I don't want my information out there unchecked!
Thankyou.
Pablo
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